Mark one answer
Stop on the hard shoulder
Reduce your speed to 40 mph
Stop in a safe place when you can
Move into the left-hand lane
Explanation: Plan your journey and take breaks to keep in touch if necessary. When driving on motorways, you can't just stop to use your mobile phone. You'll need to turn off the motorway or wait until you reach the next service area. Avoid being distracted by switching your phone off while you're driving; use the message facility to listen to any calls when you've parked safely.
Category: The Driver
References: The Official DVSA Guide to Driving Buses and Coaches: Section 1, The Official DVSA Guide to Driving Goods Vehicles: Section 1, Highway Code: Rule 149
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