Your vehicle is broken down on the hard shoulder of a motorway. What should you do if you decide to use your mobile phone to call for help?

Explanation: If you're on the motorway and have to call the emergency services, the operator will need to know your exact location. Look for a number on the nearest marker post beside the hard shoulder. Give this number to the operator and be ready to describe where you are. For example, tell the operator the last junction or service area you passed. This will help the emergency services to reach you as quickly as possible.

Category: Band 1 road procedure

References: The Official DVSA Guide to Driving: Section 15