Highway Code Rule 275
If your vehicle develops a problem, leave the motorway at the next exit or pull into a service area. If you cannot do so, you should:
- pull on to the hard shoulder and stop as far to the left as possible, with your wheels turned to the left
- try to stop near an emergency telephone (situated at approximately one-mile intervals along the hard shoulder)
- leave the vehicle by the left-hand door and ensure your passengers do the same. You MUST leave any animals in the vehicle or, in an emergency, keep them under proper control on the verge. Never attempt to place a warning triangle on a motorway
- do not put yourself in danger by attempting even simple repairs
- ensure that passengers keep away from the carriageway and hard shoulder, and that children are kept under control
- walk to an emergency telephone on your side of the carriageway (follow the arrows on the posts at the back of the hard shoulder) – the telephone is free of charge and connects directly to an operator. Use these in preference to a mobile phone (see Rule 283). Always face the traffic when you speak on the phone
- give full details to the operator; also inform them if you are a vulnerable motorist such as disabled, older or travelling alone
- return and wait near your vehicle (well away from the carriageway and hard shoulder)
- if you feel at risk from another person, return to your vehicle by a left-hand door and lock all doors. Leave your vehicle again as soon as you feel this danger has passed.
Laws
- The Motorways Traffic (England and Wales) Regulations 1982: Regulations 14
- The Motorways Traffic (Scotland) Regulations 1995: Regulations 12
Highway Code Rule 276
Before you rejoin the carriageway after a breakdown, build up speed on the hard shoulder and watch for a safe gap in the traffic. Be aware that other vehicles may be stationary on the hard shoulder.
Section: Breakdowns and incidents (rules 274 to 287) Subsection: Additional rules for motorways (rules 275 to 278)Highway Code Rule 277
If you cannot get your vehicle onto the hard shoulder
- do not attempt to place any warning device on the carriageway
- switch on your hazard warning lights
- leave your vehicle only when you can safely get clear of the carriageway.
Highway Code Rule 278
Disabled drivers. If you have a disability which prevents you from following the above advice you should
- stay in your vehicle
- switch on your hazard warning lights
- display a ‘Help’ pennant or, if you have a car or mobile telephone, contact the emergency services and be prepared to advise them of your location.