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PCV CPC Case Study 89

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Alex, a coach driver operating both domestically and internationally, is responsible for ensuring the security of the vehicle and the safety of passengers. His duties include performing security checks, managing passenger boarding, and ensuring luggage reconciliation. Alex must also adhere to various regulations, including those concerning the carriage of illegal substances and the behavior of passengers.

There are 7 multiple choice questions in this PCV CPC case study. Read this carefully and ensure you fully understand the scenario before starting the test. You need to score 6 out of 7 to pass.

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1. What end-of-route security measures should a coach driver like Alex undertake? Give one answer
A Check the schedule
B Refuel the vehicle
C Search the vehicle
D Take a break
Correct Answer: C Search the vehicle
Explanation: Searching the vehicle ensures no items are concealed or left behind.
2. How does Alex manage passenger boarding on his coach? Give one answer
A Allow boarding without checks
B Board passengers randomly
C Check tickets or passes
D Only count passengers
Correct Answer: C Check tickets or passes
Explanation: Checking tickets or passes verifies authorised boarding.
3. What is Alex's approach to luggage reconciliation on coaches? Give one answer
A Baggage must match passengers
B Ignoring unclaimed baggage
C Loading as much luggage as possible
D Random baggage checks
Correct Answer: A Baggage must match passengers
Explanation: Ensuring all baggage matches passengers prevents security risks.
4. What might happen if Alex's coach fails a border security check? Give one answer
A It gets priority clearance
B It may be refused travel
C It receives a fine
D It's escorted across the border
Correct Answer: B It may be refused travel
Explanation: Failed security checks can lead to travel refusal.
5. What responsibilities does Alex have when driving abroad? Give one answer
A Avoid carrying passengers
B Carry required documents
C Ignore vehicle checks
D Only carry a national driving licence
Correct Answer: B Carry required documents
Explanation: Carrying the right documents ensures legal compliance.
6. What are the consequences of carrying illegal immigrants into the UK, as Alex knows? Give one answer
A Face penalties of up to £2,000 per person
B Get a travel ban
C Have no consequences
D Receive a warning
Correct Answer: A Face penalties of up to £2,000 per person
Explanation: Penalties apply for each illegal immigrant carried.
7. How does Alex handle lost property found in his vehicle? Give one answer
A Dispose of it
B Hand it to the operator
C Keep it for personal use
D Leave it in the vehicle
Correct Answer: B Hand it to the operator
Explanation: Handing it to the operator ensures proper handling.