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PCV CPC Case Study 57

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Evelyn, a technician at a commercial vehicle workshop, specializes in advanced maintenance and safety checks. She ensures that vehicles, especially those used for long-haul transport, are equipped with well-functioning brakes, electrical systems, and efficient engines. Evelyn also educates drivers on the importance of regular tyre checks, understanding engine types, and the risks associated with poor maintenance.

There are 7 multiple choice questions in this PCV CPC case study. Read this carefully and ensure you fully understand the scenario before starting the test. You need to score 6 out of 7 to pass.

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1. Why does Evelyn emphasize regular tyre inspections? Give one answer
A To change the tyre’s colour
B To enhance the vehicle’s aesthetic appeal
C To ensure safety and optimal vehicle performance
D To improve radio reception
Correct Answer: C To ensure safety and optimal vehicle performance
Explanation: Regular tyre inspections ensure safety and maintain optimal vehicle performance.
2. What is the importance of using correct engine lubricant, as advised by Evelyn? Give one answer
A For aesthetic reasons
B To change the engine's colour
C To improve engine sound
D To reduce engine wear and maintain efficiency
Correct Answer: D To reduce engine wear and maintain efficiency
Explanation: Using the correct lubricant reduces engine wear and keeps it running efficiently.
3. What are the risks of using poor-quality diesel fuel, according to Evelyn? Give one answer
A Brighter headlight illumination
B Enhanced vehicle speed
C Improved fuel efficiency
D Increased wear and possible injector blockages
Correct Answer: D Increased wear and possible injector blockages
Explanation: Poor-quality diesel can lead to increased wear and injector blockages.
4. Why does Evelyn consider daily vehicle checks essential? Give one answer
A To adjust the seat positions
B To identify and fix defects, ensuring safety
C To improve the vehicle’s appearance
D To meet legal documentation requirements
Correct Answer: B To identify and fix defects, ensuring safety
Explanation: Daily checks help identify and fix defects, ensuring vehicle safety and legality.
5. What does Evelyn say about the significance of rev counter colour coding? Give one answer
A Optimal engine use and fuel efficiency
B The age of the vehicle
C The vehicle's entertainment system status
D The vehicle’s paint condition
Correct Answer: A Optimal engine use and fuel efficiency
Explanation: The rev counter's colour coding indicates optimal engine use and fuel efficiency.
6. What action does Evelyn recommend if electrical system warnings occur? Give one answer
A Adjust the rearview mirror
B Change the radio station
C Check for electrical faults
D Increase driving speed
Correct Answer: C Check for electrical faults
Explanation: Noticing electrical system warnings indicates the need to check for faults.
7. What does Evelyn say thick black smoke indicates? Give one answer
A A potential problem and is an offence
B High engine efficiency
C Low fuel consumption
D Normal vehicle operation
Correct Answer: A A potential problem and is an offence
Explanation: Thick black smoke indicates a vehicle problem and is an offence.