Before leaving the yard, what should Martin check on the paperwork?

Explanation: • The total value of the goods: No. this would not be important to the driver.
• The name of the sender of the goods: No, this would not be important to the driver.
• Whether the packaging is recyclable or not: No. this information may be important for the environment and for the receiver of the goods but would not be important for the driver as s/he would not be responsible for the disposal of the material.
• The delivery address, any specific delivery times and the number of packages: Yes, the delivery address is vital information, the delivery times is certainly important and knowing the number of packages may help reduce claims for loss or damage.

Category: CPC Case Studies: Documentation