The following information was compiled with the assistance of St John
Ambulance, the British Heart Foundation and the British Red Cross. It’s intended as a general guide for those without first-aid training but shouldn’t be considered a substitute for proper training. Any first aid given at the scene of an incident should be looked on only as a temporary measure until the emergency services arrive.
Further collisions and fire are the main dangers following a crash. Approach any vehicle involved with care, watching out for spilt oil or broken glass. Switch off all engines and, if possible, warn other traffic. If you have a vehicle, switch on your hazard warning lights. Stop anyone from smoking, and put on the gloves from your first-aid kit if you have one.
If you can do so safely, try to get the assistance of bystanders. Ask someone to call the appropriate emergency services on 999 or 112 as soon as possible.
The operator will need to know the exact location of the incident (including the direction of traffic, eg northbound) and the number of vehicles involved. Try to give information about the condition of any casualties; for example, if anyone is having difficulty breathing, is bleeding heavily, is trapped in a vehicle or doesn’t respond when spoken to.
Don’t move casualties from their vehicles unless there’s the threat of further danger.
Don’t remove a motorcyclist’s helmet unless it’s essential.
Try to keep casualties warm, dry and as comfortable as you can.
Give reassurance confidently and try not to leave a casualty alone or let them wander into the path of other traffic.
Don’t give a casualty anything to eat or drink.
Don’t move a casualty unless there’s further danger. Moving a casualty unnecessarily could worsen any injury they may have sustained. If breathing stops, treat as recommended under ‘DR ABC’.
Don’t attempt to remove a motorcyclist’s helmet unless it’s essential; for example, if the casualty isn’t breathing normally. Otherwise, serious injury could result.
If an adult or child is unconscious and breathing, but otherwise uninjured, place them on their side in the recovery position (as shown below).
The effects of shock may not be immediately obvious. Warning signs to look for include
Prompt treatment can help to deal with shock.
Put out any flames, taking care for your own safety. Cool the burn for at least 10 minutes with plenty of clean, cool water. Cover the burn with cling film if available. Don’t try to remove anything that’s sticking to the burn.
Always carry a first-aid kit – you might never need it, but it could save a life.
Learn first aid – you can get first-aid training from a qualified organisation such as St John Ambulance, St Andrew’s First Aid, British Red Cross Society or any suitable qualified body.