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PCV CPC Case Study 51

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Sophie, a coach fleet manager, oversees single-deck coaches designed for long-distance travel. She ensures the coaches are equipped with advanced features like air conditioning, catering areas, and toilets. Sophie focuses on training drivers to handle sophisticated vehicles with modern technology, emphasizing the importance of understanding automatic transmissions, anti-lock brakes, and other advanced features for a smooth and comfortable journey.

There are 7 multiple choice questions in this PCV CPC case study. Read this carefully and ensure you fully understand the scenario before starting the test. You need to score 6 out of 7 to pass.

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1. How does Sophie distinguish single-deck coaches from buses? Give one answer
A Designed for longer distances with enhanced comfort
B Exclusively for school transport
C No standing passengers allowed
D Only used for short city routes
Correct Answer: A Designed for longer distances with enhanced comfort
Explanation: Single-deck coaches are designed for longer distances with enhanced comfort and facilities.
2. What kind of equipment does Sophie ensure is available in single-deck coaches? Give one answer
A Heating, air conditioning, and toilets
B No luggage space
C No special equipment
D Only basic seating
Correct Answer: A Heating, air conditioning, and toilets
Explanation: Coaches often have advanced facilities like heating, air conditioning, and toilets for comfort.
3. What does Sophie state as a legal requirement for coaches' TV and video screens? Give one answer
A No screens are allowed
B Only manual operation screens allowed
C Screens are mandatory for all passengers
D Screens must not be visible to the driver
Correct Answer: D Screens must not be visible to the driver
Explanation: It's illegal for TV and video screens to be visible to the driver while in use.
4. What technology does Sophie ensure is found in modern coaches? Give one answer
A Automatic transmission, anti-lock brakes, and retarders
B No advanced technology
C Only manual gear systems
D Outdated engine designs
Correct Answer: A Automatic transmission, anti-lock brakes, and retarders
Explanation: Modern coaches are equipped with automatic transmission, anti-lock brakes, and retarders.
5. How does Sophie mention coaches are often repurposed after years? Give one answer
A Downgraded for dual-purpose or service-bus use
B Retired and not used
C Transformed into mobile homes
D Used exclusively for cargo
Correct Answer: A Downgraded for dual-purpose or service-bus use
Explanation: Coaches are often downgraded for dual-purpose or service-bus use after several years.
6. What does Sophie advise coach drivers regarding vehicle controls? Give one answer
A Ignoring modern features
B Not using air conditioning
C Relying solely on automatic systems
D Understanding and competence in operating all systems
Correct Answer: D Understanding and competence in operating all systems
Explanation: Drivers should ensure they understand and can competently operate all vehicle systems.
7. What aspect does Sophie emphasize as important for coach drivers regarding engines? Give one answer
A Being familiar with underfloor or rear-mounted engines
B Engines always being in the front
C Manual engine adjustments only
D No need to monitor engine conditions
Correct Answer: A Being familiar with underfloor or rear-mounted engines
Explanation: Drivers should be familiar with handling coaches having underfloor or rear-mounted engines.