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PCV CPC Case Study 48

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Daniel, a service bus operator in a busy city, manages a fleet of single-deck service buses. These buses are designed for local services and often have a higher proportion of standing space. Daniel ensures that the buses meet specifications for disabled passengers and that drivers are skilled in handling the unique driving characteristics of these buses, including their lower top speeds and semi-automatic gearboxes.

There are 7 multiple choice questions in this PCV CPC case study. Read this carefully and ensure you fully understand the scenario before starting the test. You need to score 6 out of 7 to pass.

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1. What characteristic feature of single-deck service buses does Daniel manage? Give one answer
A All seats equipped with seat belts
B Higher proportion of space for standing passengers
C No standing passengers allowed
D Only luxury seating
Correct Answer: B Higher proportion of space for standing passengers
Explanation: Single-deck service buses often have more space for standing passengers.
2. What type of gearbox do Daniel's single-deck service buses commonly have? Give one answer
A Hybrid gear systems
B Manual gearboxes only
C No gearboxes
D Semi-automatic or fully automatic gearboxes
Correct Answer: D Semi-automatic or fully automatic gearboxes
Explanation: Most single-deck service buses have semi-automatic or fully automatic gearboxes.
3. What driving aspect is Daniel keen on mastering for single-deck bus drivers? Give one answer
A Aggressive braking techniques
B High-speed driving
C Ignoring passenger movement
D Smooth driving for passenger comfort
Correct Answer: D Smooth driving for passenger comfort
Explanation: Drivers should master smooth driving to enhance passenger comfort, especially during peak hours.
4. What specification does Daniel ensure newer single-deck buses meet? Give one answer
A DPTAC specification for disabled passengers
B High-speed travel specifications
C Only luxury travel specifications
D Strict environmental standards
Correct Answer: A DPTAC specification for disabled passengers
Explanation: Newer buses are built to DPTAC specs, catering for passengers with disabilities.
5. What does Daniel advise drivers regarding the height of single-deck buses? Give one answer
A All routes accommodate any bus height
B Lower height enhances speed
C Taking extra care with vehicle height
D Vehicle height does not impact driving
Correct Answer: C Taking extra care with vehicle height
Explanation: Drivers must be mindful of the bus's height, especially when driving open-top models.
6. What key consideration does Daniel emphasize for driving single-deck service buses? Give one answer
A Balancing safe driving with passenger comfort
B Driving without breaks
C Ignoring passenger feedback
D Prioritising speed over comfort
Correct Answer: A Balancing safe driving with passenger comfort
Explanation: Drivers need to balance safe techniques with passenger comfort, especially when crowded.
7. What type of gearbox do older single-deck buses in Daniel's fleet have? Give one answer
A Advanced hybrid gearboxes
B Fully automatic only
C Manual gearboxes
D No gearbox
Correct Answer: C Manual gearboxes
Explanation: Some older single-deck buses still use manual gearboxes.