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PCV CPC Case Study 47

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Charlotte, a fleet manager for a city transport company, oversees the operation of midibuses. She ensures that the vehicles, which are bigger than minibuses but smaller than full-size buses, are used effectively on routes with moderate passenger demand. Charlotte also focuses on driver training, emphasizing the importance of understanding blind spots, the use of automatic gearboxes, and passenger safety, especially for standing passengers and those with disabilities.

There are 7 multiple choice questions in this PCV CPC case study. Read this carefully and ensure you fully understand the scenario before starting the test. You need to score 6 out of 7 to pass.

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1. How does Charlotte define a midibus in her fleet management role? Give one answer
A Bigger than a minibus but smaller than a 40+ seat coach
B Equivalent to a full-size bus
C Only used for school transport
D Smaller than a minibus
Correct Answer: A Bigger than a minibus but smaller than a 40+ seat coach
Explanation: A midibus is larger than a minibus but smaller than a full-size coach or bus.
2. What common feature of midibuses does Charlotte focus on for effective route planning? Give one answer
A Always used for international travel
B Exclusively electric-powered
C Primarily designed for luxury travel
D Purpose-built with bus or coach controls
Correct Answer: D Purpose-built with bus or coach controls
Explanation: Midibuses are purpose-built, often with bus or coach controls and systems.
3. What does Charlotte train midibus drivers to be particularly aware of? Give one answer
A Blind spots and restricted vision
B Driving without breaks
C Ignoring passenger comfort
D Only focusing on speed
Correct Answer: A Blind spots and restricted vision
Explanation: Midibus drivers need to be aware of blind spots and restricted vision due to vehicle size.
4. What license entitlement does Charlotte ensure midibus drivers possess? Give one answer
A A
B B only
C C
D D or D1
Correct Answer: D D or D1
Explanation: Drivers of midibuses may require D or D1 licence entitlements, depending on use and capacity.
5. What aspect of gearboxes does Charlotte emphasize for midibus driver training? Give one answer
A Avoiding the use of gearboxes
B Careful use of automatic gearboxes
C Ignoring gearbox maintenance
D Only using manual gearboxes
Correct Answer: B Careful use of automatic gearboxes
Explanation: Midibus drivers need to carefully use automatic gearboxes, where fitted, for smooth operation.
6. How does Charlotte instruct drivers to handle midibuses with standing passengers? Give one answer
A Ensuring passenger safety and comfort
B Focusing solely on speed
C Ignoring passenger movement
D Standing passengers are not allowed
Correct Answer: A Ensuring passenger safety and comfort
Explanation: The safety and comfort of standing passengers is crucial in midibus operation.
7. What training does Charlotte consider essential for midibus drivers? Give one answer
A Navigation skills only
B No special training required
C Only basic car driving skills
D Type' training for vehicle controls
Correct Answer: D Type' training for vehicle controls
Explanation: Type' training is essential to fully understand and operate midibus controls.