Why should a bus driver avoid stopping harshly?

Explanation: Passengers are very vulnerable when they're standing in a moving vehicle. Inconsiderate use of the footbrake can easily cause them injury - especially if they're young or infirm. Some passengers may not wait until you've stopped before leaving their seat. If you seem to be in a hurry, they may even leave their seat early because they don't want to feel responsible for holding you up.

Category: Carrying Passengers

References: The Official DVSA Guide to Driving Buses and Coaches: Section 2