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How should you answer a mobile phone call while you’re driving?

The Driver
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Slow down and allow others to overtake
Stop safely before answering
Reduce your speed wherever you are
Keep one hand on the steering wheel
← Your vehicle breaks down on the hard shoulder of a motorway. What should you do if you decide to use your mobile phone to call for help? You're overtaking a lorry. What should you do if you see the driver flash their headlights? →

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